Online Services

Discount@Internet

Good News! We've launched a new and improved english Website

We are excited to introduce you to our new English website. With a fresh look and feel, just login and enjoy managing your account like never before.

What's new?

• Our new homepage features an "overview" of all the information you need in order to manage your account. Your last transactions, your activity in foreign currencies, your credit card payments, your deposits and savings, loans, mortgages etc.
• We re-organized the information in tiles, which can be adjusted according to your personal preferences.
• When logged-in, you will receive notifications of meaningful events that occurred in your account since your last visit.
• See "My profile", where you can update your personal information and sign up for Discount Mail service.

On your first login you will encounter an on-boarding that will guide you thru the new website and it's features! You can revisit it at anytime.

Oh, and just so you know how much we value your needs, our website is fully optimized for mobile devices and accessible to the disabled.

Why Discount@Internet?

With the Discount@Iaccess information and conduct transactions in your account from any place, at any time and at reduced commissions

• It costs less to conduct transactions online than at the branch
• Online services save you time
• Independent activity, around the clock -7 days a week, 24 hours a day
• Access information and conduct transactions with the best security available
• Conduct transactions and access information, anywhere in the world

What does this service include?

Information and transaction services

• Deposits– deposit, withdrawal, non-renewal
• Checks– order checkbooks and cancel checks
• Transfers– make transfers to accounts at the bank or elsewhere
• Bill payment– make payments to government institutions and other entities
• Securities– buy/sell securities in Israel and overseas
• Loans– Obtain loans directly and view details of loans linked to your account*
• Credit cards– Activate/confirm your credit cards
• Foreign currency– foreign currency conversion between client accounts

* Failure to repay the loan is liable to incur interest on arrears and trigger a lien filing process.

Information services only

• Recent transactions– details of checking account transactions up to six months of account history
• Mortgage– information about mortgages linked to your account and mortgage calculator
• Automatic account debit– details of all automatic account debits by external entities

How to enroll?

Three simple steps to enrollment:

1. Go to any Discount Bank branch, or call Telebank Personal Service
2. Your banker will update the appropriate permissions to access your account on Discount@Internet
3. Get your personal password and user code

That is all - you can now access your account on Discount@Internet, any time, any place.

The Client Support Call Center is at your service for any question or issue at: 03-9439191

• Sunday-Thursday between 7am and 10pm
• Friday between 7am and 2pm

Do you have any questions? Ask the online support team

Credit Card Procedures in the Direct Channels

A Variety of Credit Card Procedures

For your convenience, you can now perform a variety of other credit card operations in your account through Discount@Internet:

Activate Credit Card

Have you received a new credit card? It must be activated before its first use:

Credit card activation through Discount@Internet:
Select “Credit Cards” menu > “Credit Card Procedures” > “Activate Card”:

1. Select credit card for activation
2. Click “OK”
3. Confirm receipt of the card, and you are now able to start using it

Credit card activation through Telebank:
Credit cards can be activated through TeleBank Personal Service at telephone number 03-9439111 or speed dial: * 6111.

Credit card activation through the Mashov or the ATM:

A card that has been renewed* (only) can also be activated through a procedure using the Mashov or the ATM, with the exception of “Smart Cards”.

• A card that has been issued to replace an expired card with the same number or a card that has been returned after having been swallowed by an ATM.

New at Discount@Internet – New Credit Card Services:

Change Billing Date

Is the billing date inconvenient for you? Now you can change the credit card billing date as you like through Discount@Internet.

Select “Credit Cards” menu > “Credit Card Procedures” > “Change Billing Date”:
1. Select credit card
2. Select billing date
3. Click “Continue”

Recover User Code

Have you forgotten your credit card’s user code? Don’t worry! Now you can recover the code through Discount@Internet.
Select “Credit Cards” menu > “Credit Card Procedures” > “Recover User Code”:
1. Select credit card
2. Confirm address to which the user code will be sent
3. Click “Continue”

Cancel Credit Card

Is your credit card lost or has it been stolen? Now you can cancel it through Discount@Internet.
Select “Credit Cards” menu > “Credit Card Procedures” > “Cancel Credit Card”:
1. Select credit card
2. Select the reason for cancellation and location of the loss/theft
3. Order replacement card and check that the address is displayed correctly.
4. Click “Continue”