Credit Card Procedures in the Direct Channels

A Variety of Credit Card Procedures

For your convenience, you can now perform a variety of other credit card operations in your account through Discount@Internet:
•   Activate credit cards
•   Change billing date
•   Recover user code
•   Cancel credit card

Activate Credit Card

Have you received a new credit card? It must be activated before its first use:

Credit card activation through Discount@Internet:
Select “Credit Cards” menu > “Credit Card Procedures” > “Activate Card”:

1.   Select credit card for activation
2.   Click “OK”
3.   Confirm receipt of the card, and you are now able to start using it

Credit card activation through Telebank:
Credit cards can be activated through TeleBank Personal Service at telephone number 03-9439111 or speed dial: * 6111.

Credit card activation through the Mashov or the ATM:

A card that has been renewed* (only) can also be activated through a procedure using the Mashov or the ATM, with the exception of “Smart Cards”.

• A card that has been issued to replace an expired card with the same number or a card that has been returned after having been swallowed by an ATM.

New at Discount@Internet – New Credit Card Services:

Change Billing Date

Is the billing date inconvenient for you? Now you can change the credit card billing date as you like through Discount@Internet.
Select “Credit Cards” menu > “Credit Card Procedures” > “Change Billing Date”:
1.   Select credit card
2.   Select billing date
3.   Click “Continue”

Recover User Code

Have you forgotten your credit card’s user code? Don’t worry! Now you can recover the code through Discount@Internet.
Select “Credit Cards” menu > “Credit Card Procedures” > “Recover User Code”:
1.   Select credit card
2.   Confirm address to which the user code will be sent
3.   Click “Continue”

Cancel Credit Card

Is your credit card lost or has it been stolen? Now you can cancel it through Discount@Internet.
Select “Credit Cards” menu > “Credit Card Procedures” > “Cancel Credit Card”:
1.   Select credit card
2.   Select the reason for cancellation and location of the loss/theft
3.   Order replacement card and check that the address is displayed correctly.
4.   Click “Continue”